30 days free trial.

Scheduling Call Centers BPO (Business Process Outsourcing) made easy! All the features you need for managing call centre employees:

• Intuitive weekly view
• Call Center schedule templates for easy start - 3 shifts 24x7 or 2 shifts per day
• Change demand for each shift on a weekly basis
• Schedule stand-by shifts and peak shifts automatically
• Employees can enter their preferences every week
• Advanced scheduling engine creates the schedule automatically, taking into consideration your preferences
• Share the burden of night shifts using the built-in rotation rules
• Intuitive manual scheduling gives you full control on scheduling results
• Publish the schedule in a single click - on the web or via e-mail
• Mail and SMS reminders - your reps will not miss a shift again
• Weekly and Monthly summary reports
• Define over time hours and export per-employee summary to Excel for payroll calculation

With our 30 days free trial there is no need to hesitate: start right now or leave us a message and we'll get back to you soon.